You can return your purchase within 30 days after the purchase to our US returns address. Should the product show damages upon receipt, please contact our support at

Please note that the merchandise must be in the same condition that you received it in. It must also be in the original packaging.

US Returns

Once you contact our support to register your return, we'll forward you the US address you can return the slippers to after you've registered for a return. You can do so by contacting our support. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.

If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Please contact for any returns-related issues.

You can view the full refund policy here: